Because we like to offer you the choice. Some people like to pay monthly; some like to pay annually. Whether you pay £300 for the year, or pay £25 month by month, it’s all the same to us.

Scroll down to ‘Invoice history’ and you’ll find the receipt for your direct debit payment there.

Yes, before you subscribe or upgrade to Analyser, update the billing email address in ‘account’ and then ‘account settings’. Select the option to send to your billing department when you’re picking the payment packages. Your billing department will receive an email to complete the checkout.

This will be used if the original email address is no longer in use or the user has left the company.

Yes. When you are logged into Analyser, go to ‘account’, and then ‘account settings’. You’re able to add your billing email address here.

The first payment will be taken three working days after it is set up and the same date thereafter.

Yes, you will need to cancel your current subscription and set up a new one. Refunds won’t be given if changing from yearly to monthly so this should be done just before renewal time.

Yes. You will need to cancel your card payment and set up a Direct Debit Instruction. To avoid a double payment, you should do this around three days before your next card payment is due. When logged in, go to ‘account’, and then ‘Cancel subscription’. Once cancelled, log back in and upgrade to Analyser by

When you are logged in to Analyser, go to ‘account’, ‘Manage payment details’ and then ‘Manage subscription’. Scroll down to ‘Invoice history’ and click the download button beside the date for the invoice you’re after.

When you are logged into Analyser, go to ‘account’ and then ‘Manage payment settings’. From there select ‘Manage subscription’. You can update your payment details in this area.